Portsmouth Yacht Charter Ltd
Port Solent Marina
Portsmouth PO6 4TP
Luxury Crewed Boat Hire in the Solent
Terms and condtions of charter
GENERAL FAQ's
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What if there is bad weather on the day of booking? It is ultimately the captains decision if we are to leave the dock. If the weather is too bad to leave the dock, you will be offered the opportunity to rebook on a different date or stay on board the vessel and enjoy her on the dock.
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Are there toilets on board? Yes, you will have access to the aft cabin toilet (day heads). Toilets are available for use whilst underway as long as the sea state is calm and we feel it is safe to do so. There is a bin for used toilet paper. Toilet paper MUST NOT be placed in the toilet under any circumstances. It will cause a blockage, the toilet will be out of action and you will be charged for removing the blockage.
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Can I shower on board? Yes you can use the hot cold shower on the bathing platform. Please bring your own towels.
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Can I smoke on board? We have a strict no smoking policy on board and within 50ft of the vessel.
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Can I vape on board? Yes, as long as the vapour fumes are non offesive and you are respectful to other guests.
CANCELLATION POLICY​
Cancellations by Portsmouth Yacht Charter We reserve the right to cancel your booking at any time, this may be due to a mechanical fault, bad weather and or any other unforeseen circumstances. You will be offered alternative dates for booking or a full refund.
Cancellations by the client You have the right to ammend your booking dates upto 14 days from the date of charter. Cancelling within 14 days of date of charter does not give us adequate time to fill the dates with other bookings and will result in you loosing funds paid to us for your charter.
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IMPORTANT
Your charter will be ended early without full or partial refund for any of the following reasons
Failing to return to the vessel at the agreed time whilst going ashore.
Anyone in your party brings or attempts to bring any illegal substances on board our vessel.
Anyone in your party becomes a casualty due to falling in the water, enters the water without permission from the captain and or requires a man over board rescue.
Anyone in your party is overly intoxicated or beleived to be under the influence of drugs and or is deemed to be a danger to the vessel, crew, other guests or themselves.
Anyone in your party ignores directions from captain or crew, which is deemed to be a endanger to the vessel, crew, other guests or themselves. This includes but not limited to, failing to wear a lifejacket upon demand & failing to pay full attention during the safety briefing.
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If we have to end your charter early due to non compliance with our rules, we reserve the right to take you to the nearest safe haven for you to find your own return journey.